Privacy Policy

Privacy Policy www.fashionworx.gr Last updated: February 05, 2026

Fashion Worx Monoprosopi IKE ("Fashion Worx", "we", "us", or "our") is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Greek national law, and other applicable data protection legislation.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website www.fashionworx.gr (the "Website"), contact us, or interact with us in other ways.

1. Who we are (Data Controller) Fashion Worx Monoprosopi IKE 391 Irakliou Avenue 141 22 Neo Iraklio Athens, Greece Tel: +30 210 60 40 500 Email: info@fashionworx.gr

We act as the data controller for the personal data we process through the Website.

2. Personal Data We Collect We collect and process the following categories of personal data:

Contact and identification data: name, surname, company name, position/title, email address, telephone number, and any other information you voluntarily provide when you contact us (e.g., via the contact form, email, or phone).
Communication data: content of messages, inquiries, or requests you send us.
Technical data: IP address, browser type and version, operating system, device information, date and time of visit, pages visited, and referral sources (automatically collected via server logs or cookies – see section on Cookies below).

We do not collect special categories of personal data (sensitive data) through the Website.

3. How We Collect Your Personal Data We collect your personal data:

Directly from you when you fill out a contact form, send us an email, call us, or otherwise communicate with us.
Automatically through your use of the Website (e.g., technical data via cookies and server logs).

4. Purposes of Processing and Legal Basis We process your personal data for the following purposes and on the following legal bases:

To respond to your inquiries, requests, or communications (e.g., wholesale inquiries, brand information) – Legal basis: our legitimate interests in conducting our business and providing information/services to potential business partners (Art. 6(1)(f) GDPR), or steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
To manage and improve our Website and services – Legal basis: legitimate interests (Art. 6(1)(f) GDPR).
To comply with legal obligations (e.g., tax, accounting, or regulatory requirements) – Legal basis: legal obligation (Art. 6(1)(c) GDPR).
For marketing communications (if you explicitly consent) – Legal basis: your consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time.

5. Legitimate Interests Where we rely on legitimate interests, we have balanced our interests against your rights and freedoms. Our legitimate interests include operating a B2B distribution business, responding to business inquiries, maintaining website functionality, and preventing fraud or misuse.

6. Recipients of Your Personal Data We may share your personal data with:

Service providers (e.g., IT/hosting providers, email service providers) acting as processors under our instructions.
Competent authorities, courts, or regulators when required by law.

We do not sell your personal data or share it for marketing purposes without your consent.

7. International Data Transfers We do not transfer your personal data outside the European Economic Area (EEA). If any transfer occurs in the future (e.g., to cloud providers), we will ensure appropriate safeguards (e.g., Standard Contractual Clauses) in compliance with GDPR Chapter V.

8. Data Retention We retain your personal data only for as long as necessary for the purposes outlined above:

Inquiry/communication data: generally retained for up to 3 years after the last interaction (unless longer retention is required for legal reasons).
Technical/log data: retained for short periods (usually up to 12 months) for security and analytics purposes.

After the retention period, data is securely deleted or anonymized.

9. Your Rights under the GDPR As a data subject, you have the following rights (subject to legal limitations):

Right to access your personal data.
Right to rectification of inaccurate/incomplete data.
Right to erasure ("right to be forgotten").
Right to restriction of processing.
Right to object to processing based on legitimate interests.
Right to data portability (in certain cases).
Right to withdraw consent (where processing is based on consent).
Right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

To exercise any of these rights, please contact us at info@fashionworx.gr. We will respond within one month (extendable under GDPR rules).

10. Cookies and Similar Technologies Our Website may use essential cookies to ensure basic functionality. If we use non-essential cookies (e.g., analytics), we will obtain your consent via a cookie banner. You can manage your preferences or disable cookies through your browser settings. For more details, see our Cookie Policy (if separate) or contact us.

11. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration (e.g., encryption, access controls, regular security assessments).

12. Children Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

13. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

14. Contact Us If you have any questions about this Privacy Policy or our data processing practices, please contact: Email: info@fashionworx.gr Tel: +30 210 60 40 500 Address: 391 Irakliou Avenue, 141 22 Neo Iraklio, Athens, Greece

You may also contact the Hellenic Data Protection Authority if you believe your rights have been violated.

Thank you for trusting us with your information.